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NOTICE: This version of the NSF Unidata web site (archive.unidata.ucar.edu) is no longer being updated.
Current content can be found at unidata.ucar.edu.
To learn about what's going on, see About the Archive Site.
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Okay, here is my point. Alden is supposed be a provider of data for operational use. How can a provider for such purposes have a 2 week outage? We had a T1 go down at our site in New Mexico a few years back and it only took a week to be repaired and this is in the very rural area of eastern New Mexico AND we told them it was not a rush job.The main thing though is the lack of response. I know customer service is becoming a thing of the past, but not responding to your customers regarding a 2-week outage is ridiculous.
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