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That’s a great point, Ryan. While we were getting some text products during the outage, I just noticed that now. Hopefully, they can get this solved quickly. Gilbert Sebenste Meteorology Support Analyst [cid:image001.png@01D9D04F.AC3B6DF0] From: Ryan Hickman <ryan@xxxxxxxxxxxxxxxx> Sent: Wednesday, August 16, 2023 2:30 PM To: Sebenste, Gilbert <sebensteg@xxxxxxx> Cc: ldm-users@xxxxxxxxxxxxxxxx; NOAAPORT <noaaport@xxxxxxxxxxxxxxxx> Subject: [External] Re: [ldm-users] Numerous NOAAport/SBN outages over the last 3 days CAUTION: This email originated from outside of COD’s system. Do not click links, open attachments, or respond with sensitive information unless you recognize the sender and know the content is safe. The switch to ANCF happened a week ago and there's been numerous issues since then. It's worth noting that EMWIN and NWWS-OI did not receive the Admin Notice messages this morning. It's possible more text products were missed during these outages. On Wed, Aug 16, 2023 at 1:07 PM Sebenste, Gilbert <sebensteg@xxxxxxx<mailto:sebensteg@xxxxxxx>> wrote: Good afternoon everyone, I have to admit, I’m really tired today. Whenever NOAAport goes down, my phone blows me out of bed to let me know something is wrong. But on Monday, NOAAport had an outage at 5:30 AM CT. Then another at 8:30 AM, another at 10:45 AM. Each lasted roughly 15 minutes. Yesterday and today, I was blown out of bed at 6:30 AM CT, and then numerous outages followed. Our EMWIN script kept text on the air during those outages here at the College of DuPage, and then we had several this morning. Finally, NCF had enough. 277 NOUS72 KNCF 161325 ADMNCF Please pass to the MIC/HIC, SOO, ESA, ITO AND AFP: SUBJECT: AWIPS Network Interruptions WHAT: The ANCF has experienced sporadic network outages across the ANCF/HMGS and CNCF/BMGS systems. This issue is being investigated. TICKET NUMBERS: NCO INC0425533/NCF INCA00000374115 NCF And then a few hours later: NOUS72 KNCF 161644 ADMNCF Please pass to the MIC/HIC, SOO, ESA, ITO AND AFP: On Wednesday, August 16, 2023 the NCF will be switching its Server Operations from the Primary AWIPS NCF (ANCF) in College Park, MD to the Backup AWIPS NCF (CNCF) in Fairmont, WV. The switch transition will take place as follows: 1715 UTC - ITO switch to CNCF 1715 UTC - REMEDY switch to CNCF 1715 UTC - SBN switch to BMGS 1725 UTC - MHS switch to CNCF 1735 UTC - DSUPS switch to CNCF 1735 UTC - COLLABORATION switch to CNCF 1735 UTC - DATA DELIVERY switch to CNCF The switch will not be done on a critical weather day, or if there are other significant operational issues warranting postponement. All ANCF message distribution (MHS) will be repointed to the CNCF. The switch will take about 20 minutes. Data will queue while the switch is in progress and will be sent once the switch is complete. This will affect data originating at NWS field offices and National Centers on the AWIPS network including radar data. Any questions or issues should be addressed to the AWIPS/NCF helpdesk at 888-808-8624. NCF I’ve been noticing these outages, and since they switched to the backup link/CNCF, things have been good. Hopefully they can fix whatever is going down. I need the sleep! Gilbert Sebenste Meteorology Support Analyst [cid:image001.png@01D9D04F.AC3B6DF0] _______________________________________________ NOTE: All exchanges posted to Unidata maintained email lists are recorded in the Unidata inquiry tracking system and made publicly available through the web. Users who post to any of the lists we maintain are reminded to remove any personal information that they do not want to be made public. ldm-users mailing list ldm-users@xxxxxxxxxxxxxxxx<mailto:ldm-users@xxxxxxxxxxxxxxxx> For list information or to unsubscribe, visit: https://www.unidata.ucar.edu/mailing_lists/
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