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Hi there, > I'm having trouble installing AWiPS on my laptop. I followed the directions > for the virtual machine but no luck. > > Could someone schedule a call with me to walk me thru the setup? We're sorry you're experiencing some difficulty with installing CAVE. We typically do all our troubleshooting via email. I'll try and get a little more information from you, and hopefully we can get things worked out pretty quickly. - What operating system are you using? (I'm assuming Windows, but I want to confirm) - And can you specify which version? (If Windows, either Windows 10 or 11, or something else) - Are you able to install VMWare Workstation Player? If it installed a shortcut to the desktop the icon sort of looks like a yellow box with arrows coming out of each of the corners? - Were you able to download our zipped file (unidata_cave.zip) and then extract all the contents? - Were you able to import it into VMWare Player use the menu: Player > File > Open...? Please let me know the answers to the above questions and hopefully we'll be able to get it sorted out for you. Thanks! --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: NRD-995109 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.