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[AWIPS #NJP-138911]: Radar data lagging behind



> Hello, I just want to report that radar data is falling almost 20 minutes 
> behind, any idea what could be causing this?
> 

Hello,

Can you provide a little bit more information for me please?

Are you connecting to:
version 20 EDEX: edex-cloud.unidata.ucar.edu 
version 23 EDEX: edex-beta.unidata.ucar.edu
*a different EDEX?

What radar product are you looking at? I am looking at the NEXRAD display, 
KTLX, and KOAX and all products are currently up to date.

Thanks,

Tiffany Meyer
AWIPS Lead Software Engineer
NSF Unidata

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Ticket Details
===================
Ticket ID: NJP-138911
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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