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Hi Jordi, re: > Sorry for the delay. ldmd.log is empty, In order to be able to troubleshoot things better, the first thing I would work on is getting LDM logging working correctly. re: > recently there are days that it > works just normal, but sometimes one or a few of the files doesn't download > correctly so the model doesn't run as expected. OK. re: > As you say, it is probably a problem on our side. What can we try? Are > there any alternative methods to download the data? I would guess that the issue is either something in your setup (what I can not guess), and for that getting LDM logging working is crutial, or it has something to do with network congestion so that not all of the data is sent from your upstream feed site before the products get scoured out of its LDM queue. So, first thing: get LDM logging working. Cheers, Tom -- **************************************************************************** Unidata User Support UCAR Unidata Program (303) 497-8642 P.O. Box 3000 address@hidden Boulder, CO 80307 ---------------------------------------------------------------------------- Unidata HomePage http://www.unidata.ucar.edu **************************************************************************** Ticket Details =================== Ticket ID: YYF-400085 Department: Support IDD Priority: Normal Status: Closed =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.