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Hi- > Full Name: Mobushir Khan > Email Address: address@hidden > Organization: ITC > Package Version: 2.6a2 build date:2008-06-23 07:05 UTC > Operating System: Windows XP > Hardware: Java: home: C:\Program Files\Java\jre1.6.0_07 version: 1.6.0_07 > j3d:1.3.2 fcs (build12) > Description of problem: Dear Sir, i have the problem of connecting to IDV > being rendered through ITC server the erro > message "Could not create a graphics configuration. > Please contact Unidata user support or see the FAQ" > "Java 3D WARNING : reported GLX version = 1.2 > GLX version 1.3 or higher is required > The reported version number may be incorrect. There is a known > ATI driver bug in glXQueryVersion that incorrectly reports the GLX > version as 1.2 when it really is 1.3, so Java 3D will attempt to > run anyway." What type of graphics card do you have? Make sure you have the latest driver for your card. What software are you using to access the server from your Windows machine? What is operating system is the server running? Don Murray Ticket Details =================== Ticket ID: VSG-686023 Department: Support IDV Priority: Normal Status: Open