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> > Full Name: Brendon Hoch
> > Email Address: address@hidden
> > Organization: Plymouth State
> > Package Version: 2.9 build date:2010-05-27 15:48 UTC
> > Operating System: Windows 7
> > Hardware: Java: home: C:\Program Files\IDV_2.9\jre version: 1.6.0_20
> > j3d:1.5.2 fcs (build4)
> > Description of problem: Trying to save simple bundle as pdf. Works on some
> > systems, not on others. All systems running IDV 2.9u1 under windows. Out
> > of a class of 12, 2 students are experiencing difficulties with this.
> > Tried reseting idv user environment, also tried running both modes (OpenGL
> > and D3D), no effect.
> >
> > Error message is:
> >
> > doSaveImage
> > Error while setting up PDFDocumentGraphics2D
> > Enclosed Exception:
> > Error while setting up fonts
> >
> > Not sure what else to try to fix the problem. Any help is greatly
> > appreciated.
> >
> > Thanks,
> > Brendon
>
> Hi Brendon,
> I am not in my office today, and not sure if I can reproduce it in my machine.
> But I will try it tomorrow. The only suggestion I have here at this moment is
> to reinstall
> the IDV in this machine, and maybe try different version too.
>
> Yuan
Hi Brendon,
I tried both attached bundles in my window 7 and no problem at all, I would
also suggest that you check the video driver to make sure it is most updated.
Yuan
> >
> > ******************
> > Stack trace:
> > org.apache.batik.transcoder.TranscoderException: Error while setting up
> > PDFDocumentGraphics2D
> > Enclosed Exception:
> > Error while setting up fonts
> > at org.apache.fop.svg.PDFTranscoder.transcode(PDFTranscoder.java:189)
> > at org.apache.batik.transcoder.XMLAbstractTranscoder.transcode(Unknown
> > Source)
> > at org.apache.batik.transcoder.SVGAbstractTranscoder.transcode(Unknown
> > Source)
> > at ucar.visad.Plotter.finalisePDF(Plotter.java:728)
> > at ucar.visad.Plotter.finaliseDocument(Plotter.java:363)
> > at ucar.visad.Plotter.plot(Plotter.java:253)
> > at
> > ucar.unidata.idv.VectorGraphicsRenderer.renderTo(VectorGraphicsRenderer.java:136)
> > at ucar.unidata.idv.ViewManager.doSaveImage(ViewManager.java:5635)
> > at ucar.unidata.idv.ViewManager.doSaveImage(ViewManager.java:5504)
> > at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> > at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
> > at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
> > at java.lang.reflect.Method.invoke(Unknown Source)
> > at ucar.unidata.util.Misc$2.run(Misc.java:1061)
> > at ucar.unidata.util.Misc$3.run(Misc.java:1089)
> >
> >
> >
>
Ticket Details
===================
Ticket ID: VZW-157477
Department: Support IDV
Priority: Normal
Status: Open