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NOTICE: This version of the NSF Unidata web site (archive.unidata.ucar.edu) is no longer being updated.
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To learn about what's going on, see About the Archive Site.
> Yuan, > I installed IDV on my machine and it seems to be working correctly. So, > it looks like I have problems running it from the website using > WebStart. Since it's working I'll just use the IDV this way. If you'd > like to continue troubleshooting the web version for me I am happy to > help out by trying some other things, but if you want to close this > ticket that's fine too. > > Cory > Cory, Well, I am guessing that you are on Mac and there is Java 7 installed in your machine. The IDV doesn't support Java 7 at this moment, so you can not do the webstart from your machine. When install an IDV locally, you are relying on the jre6 inside the IDV. I am going to close this ticket. Yuan > On 2/6/13 2:25 PM, Unidata IDV Support wrote: > >> Yuan, > >> I tried it again and got the same error. Is there something I need to > >> install? > >> > >> Cory > > Cory, > > > > Can you install an IDV in your machine? This may provide better idea what > > is missing. > > > > > > Yuan > >> On 2/6/13 2:10 PM, Unidata IDV Support wrote: > >>>> I forgot to attach the other screenshot. It is attached to this message. > >>>> > >>>> Cory > >>>> > >>> Cory, > >>> The screen shot indicates the missing java class, this can mean > >>> that the download file is not complete or the some local driver is > >>> outdated. Could you give it one more try? > >>> > >>> > >>> Yuan > >>>> On 2/5/13 4:58 PM, Unidata IDV Support wrote: > >>>>> address@hidden, > >>>>> > >>>>> Your Ticket has been received, and a Unidata staff member will review > >>>>> it and reply accordingly. Listed below are details of this new Ticket. > >>>>> Please make sure the Ticket ID remains in the Subject: line on all > >>>>> correspondence related to this Ticket. > >>>>> > >>>>> Ticket ID: LXU-794987 > >>>>> Subject: IDV createNewWindow Error > >>>>> Department: Support IDV > >>>>> Priority: Normal > >>>>> Status: Open > >>>>> > >>>>> > >>>>> > >>>>> Please let us know how we can assist you further. > >>>>> > >>>>> Unidata User Support > >>>> -- > >>>> ======================================== > >>>> Cory Wolff > >>>> Associate Scientist > >>>> National Center for Atmospheric Research > >>>> 303.497.2845 > >>>> address@hidden > >>>> > >>>> > >>>> > >>> Ticket Details > >>> =================== > >>> Ticket ID: LXU-794987 > >>> Department: Support IDV > >>> Priority: Normal > >>> Status: Open > >> -- > >> ======================================== > >> Cory Wolff > >> Associate Scientist > >> National Center for Atmospheric Research > >> 303.497.2845 > >> address@hidden > >> > >> > > > > Ticket Details > > =================== > > Ticket ID: LXU-794987 > > Department: Support IDV > > Priority: Normal > > Status: Open > > -- > ======================================== > Cory Wolff > Associate Scientist > National Center for Atmospheric Research > 303.497.2845 > address@hidden > > Ticket Details =================== Ticket ID: LXU-794987 Department: Support IDV Priority: Normal Status: Closed