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[IDD #YPR-198833]: Educational entity needing meteorological data and software.

Johnny,

It would appear that from examination of the script error
text documents, the graphics drivers are simply not up-to-date.
That is what this message seems to indicate: "OpenGL 1.2 or 
better is required (GL_VERSION=1.1)"

Please update your nvidia driver (I understand this is your graphics
hardware) and test again.

Best Wishes,

Unidata IDV Support

> I ran another instance using the instructions provided and I've attached the 
> results.
> Thanks,
> 
> 
> Johnny Wallace
> Network/System Specialist IV
> Office: 214-860-2034
> address@hidden
> 
> 
> 
> 
> -----Original Message-----
> From: Unidata IDD Support [mailto:address@hidden]
> Sent: Tuesday, December 17, 2013 3:57 PM
> To: Johnson, Michael
> Cc: address@hidden; Johnson, Michael; address@hidden; Wallace, Johnny; 
> Cothran, John; Browning, David
> Subject: [IDD #YPR-198833]: Educational entity needing meteorological data 
> and software.
> 
> Hi Johnny,
> 
> Julien Chastang, one of the Unidata IDV developers, left you a voicemail 
> about 10 minutes ago.  Julien will be available to talk to you about the 
> problem you are seeing tomorrow morning after 9:30 Mountain Time.  Julien's 
> phone number is:
> 
> (303) 497-2825
> 
> If you are still around, however, I would you appreciate starting the IDV "by 
> hand" so we can see what error message(s) are being written to the text 
> window in which the IDV runs.  This turns out to be very easy to do:
> 
> - open the Windows Command Prompt window
> 
> - cd c:\"Program Files"\IDV
> runIDV
> 
> This will not solve the problem you are experiencing, but it should allow you 
> to see the error message being issued, and you can, in turn, tell us what it 
> is.
> 
> Cheers,
> 
> Tom
> --
> ****************************************************************************
> Unidata User Support                                    UCAR Unidata Program
> (303) 497-8642                                                 P.O. Box 3000
> address@hidden                                   Boulder, CO 80307
> ----------------------------------------------------------------------------
> Unidata HomePage                       http://www.unidata.ucar.edu
> ****************************************************************************
> 
> 
> Ticket Details
> ===================
> Ticket ID: YPR-198833
> Department: Support IDD
> Priority: Normal
> Status: Closed
> 
> 


Ticket Details
===================
Ticket ID: YPR-198833
Department: Support IDV
Priority: Normal
Status: Closed