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NOTICE: This version of the NSF Unidata web site (archive.unidata.ucar.edu) is no longer being updated.
Current content can be found at unidata.ucar.edu.
To learn about what's going on, see About the Archive Site.
Ben, The support form has not come through yet but I am pretty sure you are running the wrong version of Java. We are developing a more permanent fix for this problem but it is not released yet. Here is a solution that should tide you over in the short term. Please download and install this experimental IDV. http://www.unidata.ucar.edu/downloads/idv/test/index.jsp Please try loading the ZIDV bundle and let us know what happens. It is possible you may see a couple of errors, but your bundle should still load. Best Wishes, Unidata IDV Support > I sent the Support Request Form, as requested. Didn’t add any information to > it, since you already know the situation. > > I hope that this helps. > > Thanks! > > Ben > > On Feb 7, 2014, at 11:29 AM, Unidata IDV Support <address@hidden> wrote: > > > Ben, > > > > I was able to load the zidv bundle without problems. I have hunch > > what the problem may be. Does the IDV start normally at all? When > > you start the IDV, does the view window with the map appear? > > > > I can obtain better diagnostics if you go to the Help menu --> Support > > Request Form. Make sure "Include Current State as Bundle" is checked. > > You don't need any data loaded. > > > > Best Wishes, > > > > Unidata IDV Support > > > >> Hi, > >> > >> I tried the directory move that you suggested, but there was no change. > >> The file has been uploaded, as instructed. This .zidv file contains > >> satellite, radar and METAR data that I downloaded from IDV sources a few > >> days ago. > >> > >> Note that the file DOES come up on my old Mac (mid-2009), but won’t come > >> up on my new one. It worked just fine on my new machine right up until I > >> did the upgrade from 3.0.2 to 4.1… and now it doesn’t work anymore… none > >> of the ZIDV files that I’ve trued since then work. > >> > >> Please let me know what you think and I hope that you’re enjoying Atlanta. > >> > >> Ben > >> > >> On Feb 6, 2014, at 4:56 PM, Unidata IDV Support <address@hidden> wrote: > >> > >>> Ben, > >>> > >>> Apologies for the delayed response. We have been at AMS. I am not sure > >>> what is wrong. Let's try a few things. > >>> > >>> Move your ~/.unidata directory out of the way (mv ~/.unidata > >>> ~/unidata.bak), restart your IDV, and load the zidv bundle. Does that > >>> help? > >>> > >>> If that does not help, please upload your zidv bundle here > >>> http://motherlode.ucar.edu/repository/alias/idvupload. Let us know > >>> when it is there, and we will take a look. What did this zidv bundle > >>> do? > >>> > >>> Best, > >>> > >>> Unidata IDV Support > >>> > >>>> Hello, > >>>> > >>>> Thank you very much for IDV. I have been using it for years and it is > >>>> very helpful to me for overlaying datasets. > >>>> > >>>> Today, I decided to update from 3.0.2 to 4.1 on my Mac (New machine > >>>> using OS10.9.1 with 2.3 GHz Intel i7, 16GB memory) and it was a > >>>> disaster. Now it IDV won’t open any of my .zidv files, even version > >>>> 3.0.2. It tries to open the files and as it opens them it just hangs > >>>> endlessly. > >>>> > >>>> Do you have any ideas what might be wrong here? > >>>> > >>>> Any help would be appreciated. > >>>> > >>>> Thanks, > >>>> > >>>> Ben > >>>> > >>>> > >>> > >>> > >>> Ticket Details > >>> =================== > >>> Ticket ID: WTV-208049 > >>> Department: Support IDV > >>> Priority: Normal > >>> Status: Open > >>> > >> > >> > > > > > > Ticket Details > > =================== > > Ticket ID: WTV-208049 > > Department: Support IDV > > Priority: Normal > > Status: Open > > > > Ticket Details =================== Ticket ID: WTV-208049 Department: Support IDV Priority: Normal Status: Open