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Joey, I strongly suspect your Windows graphics driver needs to be updated. If that does not work, please start the IDV with the runIDV.bat command with the Windows CMD shell utility. It should be something like: "\Program Files\IDVx_xx\runIDV.bat" Best, Unidata IDV Support > I try using the desktop icon and running the batch file to start but neither > work. They both return the error "IDV failed to start. Please contact > address@hidden<mailto:address@hidden>" > > I'm trying to run it on Windows 7. Any help would be greatly appreciated. > > Cheers, > > Joey Snarski > Ticket Details =================== Ticket ID: BGB-165206 Department: Support IDV Priority: Normal Status: Closed