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[IDV #VTU-664436]: Closes due to graphics error

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• Subject: [IDV #VTU-664436]: Closes due to graphics error
• Date: Thu, 19 Nov 2015 13:27:47 -0700

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Hi,

Please update your Windows graphics driver.

Best,

Unidata IDV Support


> Full Name: netcom vendor
> Email Address: address@hidden
> Organization: SJVAPCD
> Package Version: 5.2
> Operating System: Windows 8
> Hardware: Virtual Machine
> Description of problem:
> 
> IDV starts up fine but after loading GUI, it automatically closes and
> with a minor glimpse of the command prompt attached. It appears to be
> an issue with Java 3d rendering the app. The virtual machine also has
> Java 8.0.65 installed.
> 
> 


Ticket Details
===================
Ticket ID: VTU-664436
Department: Support IDV
Priority: Normal
Status: Closed

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