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> I am terribly sorry! I forgot to attach the screen shot: > > [cid:eb3ed958-b03d-42ae-a8a7-ec318d66fcc7] > > > Laura Smith > Linkedin<https://www.linkedin.com/in/lsmith6938> | > Twitter<https://twitter.com/Hurricane_Laura> | Gmail<mailto:address@hidden> > Mobile: > This sounds like the "race" issue of some multi-threads, but not enough information for me to dig deeper. If it is possible, you can use the data from Unidata TDS and create a bundle, so I can try to reproduce in my developer machine. Sometimes this kind of problem can not be repeated in another machine, and make it difficult to solve. Yuan > > ________________________________ > From: Smith, Laura > Sent: Monday, April 20, 2020 11:52 PM > To: Unidata IDV Support <address@hidden> > Cc: Schuenemann, Keah <address@hidden>; Mincheff, Brenden <address@hidden>; > Billings, Kelly <address@hidden> > Subject: IDV errors > > Hi Unidata Support team, > > I hope this email finds you well. I am experiencing repeated errors when > trying to use IDV on my windows machine, and I would be grateful for your > support. > > I have tried to use NAM and RUC archival data from various dates to create 2d > plots. The dashboard freezes and stops responding after just a few actions. I > have tried closing and re-opening the program several times, and restarting > my machine. I use IDV to work with this data almost daily and this problem > started today. > > Thank you in advance for your help! > > > Laura Smith > Linkedin<https://www.linkedin.com/in/lsmith6938> | > Twitter<https://twitter.com/Hurricane_Laura> | Gmail<mailto:address@hidden> > Mobile: > > > Ticket Details =================== Ticket ID: WNP-374353 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.