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> Full Name: Austin Portner > Email Address: address@hidden > Organization: Saint Louis University > Package Version: 6.0u1 > Operating System: windows 11 > Hardware: Acer Nitro 5 > Description of problem: I have re-installed my IDV and it is still providing > the image I attached > > You can try to update the video card drivers first. The second option is if your system has two drivers (most window systems), you can force to use one of them to see if the IDV can display normally. Yuan Ticket Details =================== Ticket ID: PXH-191058 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.