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[NOAAPORT #WIA-123785]: LDM Failed at NOAA

Russ,

> Hello folks,
> 
> I tried to find information on this on your site, but I couldn't. Last
> Friday evening LDM failed on our server.  Initially, my operators said
> that the Family of Services  (McIDAS-XCD) was RED which means the input
> stream for DDS, IDS or PPS is not coming in.
> 
> I checked LDM and it was not started.

The LDM wasn't started? Or it wasn't running?

> I found this in the ldm log just
> prior to LDM failing:
> 
> Mar 18 22:02:37 fos dvbs_multicast[16701] ERROR: Gap in SBN last
> 697554922, this 697554928
> 
> Mar 18 22:02:37 fos dvbs_multicast[16701] ERROR: Gap in SBN last
> 697554948, this 697554951
> 
> Mar 18 22:02:37 fos dvbs_multicast[16701] ERROR: Gap in SBN last
> 697554973, this 697554979
> 
> Mar 18 22:03:01 fos pqact[16699] ERROR: Permission denied
> 
> Mar 18 22:03:01 fos pqact[16699] ERROR: stateWrite(): Couldn't open
> "/home/ldm/etc/pqact.conf.state.tmp"
> 
> Mar 18 22:03:01 fos pqact[16699] ERROR: Couldn't save insertion-time of
> last processed data-product

pqact(1) shouldn't get a "permission denied" error when trying to save 
information on the last, successfully-processed product. What does a long 
listing of the file "/home/ldm/etc/pqact.conf.state.tmp" show? What about the 
parent directory?

> I don't remember ever seeing LDM actually stop... any ideas on what may
> of happened?

I suspect the pqact(1) process responsible for the IDS|DDPLUS feed terminated 
normally because of the permission failure. Send me that output.

> Thanks
> Russ

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: WIA-123785
Department: Support NOAAPORT
Priority: Normal
Status: Closed